Print this Page

Fraud Prevention

FRAUD ALERT

Fraudulent Activities from the Internet
At Insight Credit Union, the security of member information is a priority. We are strongly committed to the safety and confidentiality of your records. Every day, unscrupulous individuals are busy developing new scams targeting the unsuspecting public. One of the best ways to avoid fraud is to become an educated consumer.

  • Protect yourself from fraudulent Web sites and e-mails.  Watch out for copycat Web sites that deliberately use a name or Web address very similar to, but not the same as the real one.  The intent is to lure you into clicking onto their Web site and giving out your personal information, such as a bank account number, credit card number or Online Banking login information.  Always use your pre-established links to access Web sites and avoid clicking on links in unsolicited e-mails.  If you ever receive a suspicious e-mail representing itself as Insight Credit Union, please forward the message in its entirety to FSR@InsightCreditUnion.com.
  • Ensure that your own personal computer has updated anti-virus and firewall protections.  Apply security patches for all of your programs and operating systems regularly.
  • Passwords should be unique to you and you should be changed regularly.  Do not use birthdays or other numbers or words that may be easy for others to guess.  Never write down your password or give it to another person.
  • Monitor your account activity frequently using our free Online and Mobile Banking services.  
  • Sign up for free Online eStatements to avoid having your paper statement sitting in an unsecure mailbox where it could be compromised.
  • Set up free Security and Balance Alerts through Online Banking to be alerted via phone, e-mail and/or SMS text message when there is login activity or changes in your expected balance.
  • Set up a personalized Phishing Phrase for your Online Banking so that you always know when you are on our secure Web site.

We encourage you to review our Security & Privacy link which can be found at the bottom of any page of InsightCreditUnion.com.  If at any time you have questions regarding security or possible fraud, please contact a Financial Services Representative at 407.426.6000 or toll-free 888.843.8328 or via email at FSR@InsightCreditUnion.com.  


Please take a moment to read the following articles:

FBI Fraud Alert

PAST FRAUD ALERTS

Fraud Prevention Education

Identity Theft Resources

Steps to take if your Wallet is Stolen

How Not to Get Hooked by a ‘Phishing' Scam